Customer Love

Are you working on ways to create a  “Customer Love” consciousness for your clients and customers?  Are you concerned about the economy and holding onto your customers?  Adopt a Customer Love Consciousness and create impactful memories for your customers.  Don’t give them any other option, except to do business with …

Leadership & Rituals

I had a very interesting conversation this week about the importance of rituals in our lives.  We were raised with rituals!  Family rituals, religious rituals, community rituals, school rituals, holiday rituals….the list goes on and on!   I started thinking about how important rituals are, and I think one of the …

Communication is Key to a Leaders Success

I was talking with a client today and he was sharing with me the great success that is taking place within his company.  He stated that the success is due to his constant attention to “Re-training, Re-immersion and Re-emphasis” to the core Mission, Vision, Values and Purpose of his company.  …